Koopids mobile app enables your business to stay connected with your customers anywhere, anytime. Engage in live chat, review context and automation history, push rich visual experiences, and more your mobile device.
Features Include:
- Live chat with customers connecting on social, messaging, or chat
- Receive escalation notifications for on demand responses
- Review self-service automation results and history
- Push visual widgets and workflows to customers
Use Cases:
- Qualify customers and leads, immediately connect with priority
- Integrate self-service for your customers on web, mobile, or social
- Outbound connect for notifications and lead generation
- Customer segmentation for inbound support, sales, and inquiries